The stores are open as normal and appointments are not necessary to visit. Marlow’s Diamonds is private property and company policy as follows apply:
Staff will always wear a mask in front of customers until further notice. Customers are encouraged to wear masks at all times and maintain social distancing. If a customer is unwilling/unable to wear a mask due to medical reasons, they have to wait until there are less than 3 groups of customers in store. Distances for non-mask wearing customers are doubled at 4 meters inside the store as a precaution for staff and other customers. Priority will be given to customers who visit wearing masks and the ones not wearing must wait outside for their turn if the store is busy. Customers cannot stay in store without masks for more than 20 mins if other mask wearing customers are waiting outside. We thank you for your cooperation during this difficult time and look forward to your visit in both out stores.